Privacy Policy Full Information

1. Information We Collect

We may collect your personal contact information, including:

  • Email address

  • Phone number (mobile or landline)

This information is typically collected when you:

  • Schedule an appointment

  • Request a quote or service

  • Contact us through our website or forms

  • Sign up for updates, reminders, or service notifications

2. How We Use Your Information

We use your email address and phone number to:

  • Confirm and remind you about scheduled appointments or services

  • Provide service-related updates or follow-ups

  • Respond to your questions, requests, or support needs

  • Occasionally send updates about our services or business hours (only with your consent)

3. Communication Preferences

  • Text Messages: You may receive text messages related to your service appointment, updates, or support. Message frequency may vary. Standard message and data rates may apply.

    • You can opt out at any time by replying STOP

    • For help, reply HELP or contact us directly

  • Emails: We may send transactional emails related to services you’ve requested. Marketing emails will only be sent with your prior consent, and you may unsubscribe at any time by clicking the “unsubscribe” link in any marketing email.

4. Sharing Your Information

We do not sell, rent, or share your email or phone number with third parties for marketing or promotional purposes.

We may share your contact information only in the following cases:

  • With trusted service providers performing work on our behalf (e.g., automated messaging platforms), and only to the extent necessary to complete the task

  • When required by law, subpoena, or other legal processes

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your contact information from unauthorized access, use, or disclosure.

6. Your Privacy Choices

You can update, correct, or request the deletion of your contact information by reaching out to us directly.

To stop receiving:

  • Text messages: reply STOP

  • Emails: click the “unsubscribe” link at the bottom of any email

7. Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

Email: sshrae@tntcollisioncenter.com
Phone: 317-591-0251